A Homeless Management Information System (HMIS) is a local information technology system used to collect client-level data and data on the provision of housing and services to individuals and families experiencing homelessness.  HMIS allows the aggregation of client-level data across service agencies to generate an unduplicated count of clients served, understand patterns of service use and measure the effectiveness of homeless programs.

HMIS was developed from a mandate by congress requiring communities to collect data in order to receive funds from the Department of Housing and Urban Development (HUD) and other funders.  Kings United Way has served as the lead administrator of the Kings Tulare HMIS since 2007.  HMIS has helped us assess the depth of homelessness in our region and provide a more accurate picture of the homeless community in Kings and Tulare counties. 

Participating in HMIS represents a strategic advantage for service providers.  The HMIS software used, which is locally administered, is called ClientTrack.  ClientTrack allows multi-level client data sharing between agencies and is a full case management tool.  It prevents service duplication through our sharing model while limiting access to sensitive information.  The software provides a full range of reporting capabilities and has the ability to customize any workflow.  ClientTrack is web based and can be accessed from any computer with internet access. 

Providers that use HMIS are in a better position to apply for funding opportunities.  Programs that receive other sources of funding are not required to participate in HMIS, but are strongly encouraged to do so to contribute to a better understating of homelessness in our communities.  

Current participating Agencies

  • Adventist Health
  • Anthem/Blue Cross
  • Aria Community Health Center
  • Central California Family Crisis Center
  • Champions Recovery Alternative Programs
  • City of Tulare
  • Clean the World
  • CSET
  • EXODUS Recovery Inc.
  • Family Healthcare Network
  • Family Services of Tulare County
  • HealthNet
  • Housing Authority of Kings County
  • Housing Authority of Tulare County
  • Kaweah Delta Health Care
  • Kings Community Action Organization
  • Kings County Behavioral Health
  • Kings County Human Services Agency
  • Kings Gospel Mission
  • Kings Tulare Homeless Alliance
  • Kings View Counseling Services
  • Libertana
  • Lighthouse Rescue Mission
  • Open Gate Ministries
  • Pacific Clinics
  • RH Community Builders
  • Salt + Light Works
  • Salvation Army
  • Schrank's Clubhouse
  • The Warehouse
  • Tulare County HHSA
  • Tule River Indian Housing Authority
  • TURN Behavioral Health Services
  • Turning Point of Central California, Inc.
  • VA Central California Health Care System
  • Visalia Homeless Center
  • Visalia Rescue Mission
  • WestCare

The Kings/Tulare HMIS is currently comprised of 38 organizations and 86 programs within both counties

Emergency Shelter (15%)

Homeless Prevention (2%)

Permanent Supportive Housing (29%)

Rapid Rehousing (9%)

Services Only (16%)

Street Outreach (9%)

Transitional Housing (17%)

Coordinated Entry (2%)

How HMIS Staff can help...

  • Monthly Snapshots
  • Program data is reviewed each month for accuracy and completeness
  • Technical Support
  • HMIS support is available Mon. - Fri. 8 am to 5 pm 
  • Site Visits
  • An HMIS representative reviews and ensures agency compliance annually
  • Performance Measure
  • HMIS staff provide reports and monthly updates at CoC membership meetings
  • HMIS Training
  • Staff is available for one-on-one or group training.  Training is also available via phone and webinars 
  • Software Customization
  • Staff can assist with workflow customization
  • Reporting
  • HMIS staff can assist with most reporting needs for funders (e.g. APR's)